A service of Service First Webmasters · 540 381-9290 · info@updatesanytime.com

About Admins and Editors

Two types of editors can be added to Updates Anytime: Editors and Admins.

Editors

Editors can sign in, save drafts, review drafts and go live with drafts. In other words, they have full editing privileges for all pages.

The policy for approving changes is entirely up to you. Sometimes editors are allowed to go live without any review beyond their own. Other times editors are instructed to ask for review from someone else, who then goes live with the change.

Admins

Admins can do everything Editors can do, and more. Admins can restore backups and have control over who gets to be an editor or admin. Admins can deactivate editors or admins, reactivate them later, or delete them entirely.

Typically the office manager or marketing director will be set up as an Admin. Then he or she can modify the list of editors as needed.

The list of editors has an email icon next to each email address, as a convenience for Admins. Clicking it initiates an email to that editor.

Passwords

Updates Anytime passwords are 11-15 characters long. Letters, numbers and symbols are allowed in a password, but not spaces. When you add an editor, a counter shows how many characters you have typed into the Password box.

If you forget your password, you can ask Updates Anytime to email it to you. Just click the Retrieve Password button on the sign in page. In a few minutes the password email will arrive in your mailbox. If it doesn't, check your spam folder or whitelist "updatesanytime.com" and try again.

After your password is sent by email, it is considered compromised because email is not secure. Therefore we insist you change your password when you sign in again after receiving a password by email.

Deactivating vs. Deleting

Deactivating an editor leaves him or her in the system, but prevents anyone from signing in with their email address and password. Deleting an editor removes the editor from the system completely. Usually editors are deleted only if employees leave the company. Deactivating might be a good idea for an employee going on a temporary assignment in another department.

Email Addresses

Updates Anytime does not send email, except in the case where an editor has forgotten his or her password, and requests that it be emailed. For this reason, please enter a working email address for each editor or admin.

Need More Help?

If you're stuck and can't find out what you need to know in our help pages, please let us know. We want you to be comfortable with every task you need to do in Updates Anytime. Just fill in the boxes below and click the Send button.

Email support hours are weekdays 9AM - 6PM. During those times we'll be able to answer your question within an hour or two. Any other time, we'll answer during the next business day.

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Updates Anytime, a service of Service First Webmasters

200 Wooden Shoe Ct

Christiansburg, VA 24073

Phone 540 381-9290

Fax 800 318-4898

Email info@updatesanytime.com